Terms & Conditions

www.letsfaceit.net.au (“the Site”) is owned and operated by KN & JY Pty Ltd trading as Let’s Face It, ABN 32 616 925 976 on the World Wide Web.

The User agrees that use of the Site is subject to the following Terms and Conditions, the Privacy Policy and any other customer service policies on this website such as the Shipping & Delivery Policy as well as the Refunds, Returns & Exchange Policy. 

By entering the Site you agree to be bound by these Terms and Conditions and policies. By continuing to use the Site you are agreeing to the Terms and Conditions contained in the Site. The User agrees that use of the Site is, at all times, entirely at the risk of the User.

APPLICABLE LAW AND JURISDICTION

The Terms and Conditions and other policies detailed on the Site are governed in all respects by the laws of New South Wales, Australia.

Let’s Face It complies with the Australian Consumer Law (ACL).

INDEMNIFICATION

The User shall indemnify, defend and hold harmless Let’s Face It and its subsidiaries, directors, partners, affiliates, service providers, contractors, subcontractors, licensors, employees, interns and suppliers from and against any and all claims, damages, liabilities, costs (including legal fees) and expenses which arise directly or indirectly from the User’s use of this Site, any breach by the User of these Terms or the Privacy Policy, or any breach of any third party intellectual property rights.

GENERAL USE OF PRODUCTS

Let’s Face It provides cosmetic beauty products including skin care products, makeup and other related beauty and personal care tools for sale through the Site. These products are not medical treatments that require prescriptions or other approvals or documents. If a User purchases products from the Site, the User agrees to such products being for cosmetic and personal use only. Let’s Face It is not liable for any adverse reactions or allergies that the User may experience from use of any products purchased fro the Site and cannot offer replacement products or returns and refunds for such products.

Skin care related information provided through the Site is not a substitute for professional medical advice, diagnosis or cure for any medical condition. You must consult your general practitioner or a healthcare professional before making any medical decisions. If the User has an existing medical condition, the User must carefully read and follow all product label information and the recommendations of your health care provider before using any cosmetic or skin care products offered or purchased on the Site. None of the information available through the Site constitutes a recommendation to take or not take any particular action.

PRODUCT INFORMATION

Certain product information including descriptions may be provided by the manufacturer or distributor. Let’s Face It aims to keep all information on the Site complete, accurate and updated however does not guarantee the accuracy, timeliness, completeness, performance or suitability of any information or product on the Site. The User must acknowledge that such information may contain minor errors or inaccuracies that Let’s Face It will not be held liable for. In the event of any errors, Let’s Face It will correct the information without any liability to the User or any third party.

Let’s Face It aims to ensure the images and colours of products on the Site are as accurate as possible however does not make any guarantee or hold any liability for inaccurate colours as this is dependent on the monitor display of the User.

Let’s Face It does not guarantee the availability or suitability of any product sold on the Site. It is the responsibility of the User to determine whether a product is suitable. If the User purchases a product from the Site and upon receiving the item it is not as described, it is the responsibility of the User to contact Let’s Face It and arrange for a return of the product. For more details, please see Refunds, Returns & Exchange Policy. 

WARRANTIES

Unless specified, Let’s Face It does not provide any product warranties due the nature of the products and holds no liability for failure of a product sold on Site. The User must acknowledge and understand that effectiveness of skin care and cosmetics products are subject to the User’s own self.

Any requests or queries for technical support should be made directly to the manufacturer of a product in accordance with the terms and conditions of any warranty provided by the manufacturer. Information regarding manufacturers’ warranties is generally included in the materials shipped with the products or is available through the Site.

Let’s Face It does not guarantee all products provided on the Site will be available.

PURCHASE OF PRODUCTS

Let’s Face It does not guarantee that use of the Site and purchase process will be uninterrupted, timely or error-free.

Let’s Face It only accepts payments in Australian Dollar (AUD). All transactions on the Site including product purchases, discounts offered and store credit for faulty merchandise are made in Australian Dollars.

Credit card or Paypal payments made in any other currency will be subject to transaction and exchange rate fees charged by the credit card issuer or Paypal which may result in the total actual price paid being higher than the stated Australian Dollar price on the Site.  There will be no returns or refunds to any orders purchased in a different currency even if the credit card issuer or Paypal has converted the payment to AUD.

By using the Site, the User acknowledges and agrees to the detailed terms regarding product purchase, product delivery and returns including the terms under the Shipping & Delivery Policy and under the Refunds, Returns & Exchange Policy on the Site.  

The User may not use any products purchased on the Site for any illegal or unauthorised purpose. By using the Site, the User may also not violate any local jurisdiction laws.

Let’s Face It reserves the right to refuse, limit or cancel any order/s placed by the User if orders appear to be placed by resellers or distributors who have not previously been in contact and/or agreement with Let’s Face It for wholesale orders.

Let’s Face It reserves the right to change prices of products or to discontinue any product without notice.

Let’s Face It reserves the right to revise, suspend, or terminate any promotional event at any time without notice.

THIRD PARTY CONTENT

Let’s Face It acknowledges that some content found on the Site may include material from third-parties that have been submitted by the third-parties or selected by Let’s Face It. In this case, the respective authors or distributors will be clearly published and any opinions, comments, descriptions, offers or information from this content is not owned by Let’s Face It. Let’s Face It does not guarantee the accuracy, reliability, usefulness or completeness of any third-party content and is not liable for any errors or omissions in any third-party content.

Third-party links may direct the User to third-party websites that are not affiliated with Let’s Face It. Let’s Face It does not guarantee the accuracy, reliability, usefulness or completeness of any content from third-party links and is not liable for any errors or omissions in any content from third-party links.

Any complaints, queries or concerns regarding third-party content or products should be directed to the third-party.

ORIGINAL CONTENT

All pages, images, product descriptions and original content on the Site is owned by Let’s Face It, is provided as informative content and is for the benefit of the User. It is not to be sold, redistributed, copied or reused without written consent by Let’s Face It. This refers specifically to any published articles, published product copy and blogs where the respective author is a member or employee of the company.

USER INFORMATION

Use of the Site by the User signifies agreement to provide current, complete and accurate purchase and account information for any transaction and the User must promptly update any information if any changes occur. This is to ensure transactions can be completed and the User is contactable if needed.

Please see the Privacy Policy on the Site for more information regarding information collected from the User and the purpose of this information.

POLICY CHANGES

Let’s Face It has the discretion to update, change, add or remove parts of these Terms and Conditions at any time. Users are encouraged to frequently check this page for any changes to stay informed about the terms of service. The User acknowledges and agrees that it is the responsibility of the User to review these Terms and Conditions periodically and become aware of any changes.