Shipping & Returns

Shipping Information

29 May 2018: Free click & collect available at Sydney CBD only.

Orders are processed, packed and posted within 24 hours of being placed. Orders placed after 3pm on Fridays will be posted the following Monday. All orders are sent out from Sydney, Australia via Australia post.

Free standard shipping for orders over $60 (after any promotional codes applied).

For orders under $60, there is a $6.50 flat rate shipping fee for regular post, and $10 flat rate for express post.

Free click & collect in Sydney CBD (Pitt Street) for our Sydney customers (select location in checkout).

Regular post delivery times:

2-5 business days (NSW)

3-6 business days (Interstate metro areas)

For interstate rural areas, delivery may take slightly longer. Please ask your local post office for an approximate delivery time frame for parcel posts from Sydney NSW.

Express post delivery times:

1-3 business days for all major metropolitan areas in Australia. If you live outside of these areas please allow a couple of extra days for delivery.

Once your order has been posted, you will receive an email notification with your order tracking number. If your tracking number states your order has been delivered but you have not received it, please contact Australia Post regarding the delivery of your parcel. Let’s Face It is not liable for any delayed, stolen or lost orders once the parcel has been marked as delivered by the postal service.

Let’s Face It currently only ships domestic within Australia but will soon cater for international shipping!