Privacy Policy

This Privacy Policy applies to the activities of Let’s Face It in relation to operations. It explains how we handle personal information and comply with the requirements of Australian privacy legislation (“Privacy Laws”). We take the privacy of the information about customers of Let’s Face It and users of the www.letsfaceit.net.au (the “Site”) very seriously. If you have any questions relating to this policy please email us at hello@letsfaceit.net.au. 

This Privacy Policy is subject to any applicable local Privacy Laws.

What Personal Information Is Collected?

Let’s Face It may collect personal identification information from Users in various forms. These include, but are not limited to, when Users visit our site, register on the site to place an order, sign up as a member and be subscribed to our mailing list, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate: name, email address, billing address, shipping address, phone number.

Let’s Face It does not knowingly collect any personal information from Users under the age of 18. If User is under 18, please prompt parents or legal guardians to monitor any use or purchase from the Site.

Anonymous Visits To Our Website

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

Non Personal Information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Usage of Cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

What Let’s Face It does with the Information

Let’s Face It collects and uses User’s personal information for the following purposes:

• To improve customer service: Your information helps us to better respond to your customer service queries and support needs.
• To personalise user experience: We may use information in the aggregate to understand how our Users, as a group, use the services and resources provided on our Site.
• To improve our Site: We continually strive to improve our website offerings (product and brand range, additional services), based on the information and feedback we receive from you.

If User becomes a Let’s Face It customer and / or decides to sign up as a Let’s Face It member, they will receive emails that will include company news, updates, exclusive member discounts & offers, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, there is an unsubscribe link at the bottom of each or User may contact us via our Site.

The email address Users provide for order processing will be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions.

Let’s Face It will not sell any User information to any third party person or business.

If required by law, or if User has breached the Terms and Conditions on the Site, Let’s Face It may disclose User personal information.

Protection of Users and their Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Let’s Face It has the discretion to update this privacy policy at any time. If any changes occur, we will notify our Users on the home page of our Site and update the date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. The User acknowledges and agrees that it is the responsibility of the User to review this privacy policy periodically and become aware of modifications.

Terms of Agreement

By using this Site, you signify your acceptance of this policy, the terms and conditions of purchase (where applicable) and other customer service policies on this website. If you do not agree to these policies, please do not use our Site. Your continued use of the Site following any changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

hello@letsfaceit.net.au | jie@letsfaceit.net.au

PO Box CP268 CONDELL PARK NSW 2200